Returns

If you want to return any of the garments of your order, you may do so within 30 days from the date of the order.

To return a product:

  1. Pack the items in the original packaging, if it's possible.
  2. Request the return of the items by clicking on the following link
  3. Print the return label and put it on the package.
  4. Return the package to your local post office, choose a shipping option and return it.*

Please note that when you return an item, the shipping cost will not be refunded. If upon receipt of your returned item(s), the item(s) is damaged due to improper handling, we may make a deduction from the refund amount due to the loss of value of the returned item.

*We recommend to get a tracking number from the company in charge of the return to prove that the return has been made and thus be able to track the shipment and delivery at the destination, since it will also be the only way to prove that is was made.

At this time we do not offer the ability to return online purchases in store.

If you have any questions about your refund, please email us at hurley_support@eshopworld.com